Privacy Policy

We are committed to protecting your privacy and any personal information you share with us. As part of this effort, we process personal information in accordance with the EU General Data Protection Regulation (GDPR) and other data protection regulations that apply to us.

That is why we would like to explain in this privacy policy which data about you will be processed when you visit our website, contact us or use our services, for what purpose we process your personal data, and what your rights are regarding the processing of your personal data. We recommend reading this privacy policy carefully.

This privacy policy may be changed from time to time. The latest version will be placed on our website. In the event of significant changes that may affect you, we will endeavor to inform you directly. Last updated July 19, 2022.

1. WHO ARE WE AND HOW CAN YOU CONTACT US?

We offer an adult digital fantasy chat service designed as a chat forum with animators, a place to have sexually oriented conversations and share photos and other information. The party responsible for processing your personal data (the data controller) is Crossfire HK Ltd., which also operates under the trade name discretevibes.com.

If you have any questions or wishes regarding your personal data, you can contact our data protection officer at: support@discretevibes.com.

2. WHO DOES THIS PRIVACY POLICY APPLY TO?

This privacy policy applies to persons who visit and/or use the Website and/or the Services. Although it is possible to access certain features of the Website without registering, you need an account for other features. This privacy policy also applies to persons who contact us, or when you interact with our company's advertisements and applications on third-party websites.

3. HOW DO WE USE YOUR PERSONAL DATA?

Below you will find an overview of the purposes for which we process your personal data.

3.1. Registration

To use our services, you must create an account. We ask you to provide personal data, including your email address, gender, date of birth, region and chat preferences. We ask you to create a username and password. We process this data for the performance of a contract (Article 6.1(b) GDPR).

3.2. Account

After registration, you can complete your profile with optional information. Depending on your profile settings, you will receive chat suggestions. We process this data on the basis of your consent (Article 6.1(a) GDPR) and your explicit consent for special data (Article 9.2(a) GDPR). We retain your data for up to 12 months after your account is deactivated, or 7 years for financial/tax data.

3.3. Contact

To provide customer service, we may collect your personal data to answer your questions. The processing is necessary for the legitimate interests we pursue (Article 6.1(f) GDPR). Your data is retained for 1 month after resolution.

3.4. (Promotional) Emails & Tracking

If you are subscribed to our emails, we may send promotional communications (legitimate interest, Article 6.1(f) GDPR). We may use a tracking pixel to analyze the effectiveness of our emails. You can unsubscribe at any time.

3.5. Profiling & Remarketing

We may send you personalized emails and display relevant advertisements. The processing is based on your consent (Article 6.1(a) GDPR). Data is retained for 6 to 12 months.

3.6. Transactions

For subscriptions or credits, we process your data to perform a contract (Article 6.1(b) GDPR) and comply with legal obligations (Article 6.1(c) GDPR). Payments are processed through third-party providers.

3.7. Analytics & Site Usage

We use analytics tools to measure traffic and improve our services (legitimate interests, Article 6.1(f) GDPR). We collect IP address, browser type, etc.

3.8. Security

We process data to secure our systems, prevent fraud and comply with legal requests (Article 6.1(f) and 6.1(c) GDPR).

4. DO WE SHARE YOUR PERSONAL DATA?

To provide the services, we share your personal data with service providers who process your data on our behalf. These third parties are:

  • external hosting and cloud providers;
  • third parties that provide analytics tools;
  • other services (IT support, email marketing, chat moderation services).

We may also provide your personal data to external parties acting as data controllers, such as:

  • payment service providers;
  • acquirers in the event of a merger or restructuring;
  • legal advisors or government authorities, where required by law.

5. DO WE TRANSFER YOUR DATA OUTSIDE THE EUROPEAN ECONOMIC AREA?

Some providers are located outside the European Economic Area (EEA), for example in the Republic of Kosovo. We ensure that European Commission standard contractual clauses are in place (Article 46.1(c) GDPR).

6. WHAT ARE YOUR RIGHTS?

Under the GDPR, you have a number of rights:

  • Right of access: confirm whether your data is processed and access it.
  • Right to rectification: request the correction of inaccurate data.
  • Right to be forgotten: request the erasure of your personal data.
  • Right to restriction: obtain the restriction of the processing of your data.
  • Data portability: receive your data in a structured format.
  • Right to object: object to the processing (notably for direct marketing).
  • Withdraw consent: withdraw your consent at any time (without affecting the lawfulness of prior processing).

You can send your request to support@discretevibes.com. We will respond within one month.

7. COMPLAINTS

If you suspect a violation of data protection legislation and the issue is not resolved amicably, you have the right to file a complaint with the data protection authority of your country.